Last Updated: August 15, 2026
We aim to process and ship orders as quickly as possible.
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays may be processed on the next business day.
Estimated delivery times:
Delivery times are estimates and are not guaranteed.
Shipping costs are calculated at checkout based on the delivery location, order size, and selected shipping method.
Free shipping may be available on qualifying orders or during promotional periods.
When available, tracking information will be sent to the email address provided during checkout.
Once an order has been handed to the shipping carrier, delivery delays may be outside our control.
Customers are responsible for providing a correct and complete shipping address.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.
We accept eligible returns within 30 days of delivery.
To qualify for a return, items must generally:
Certain products may not be eligible for return, including:
Contact returns@[domain].com with your order number and the reason for the return.
Our team will provide return instructions if the item qualifies.
Please do not send products back without contacting us first.
Once your returned item is received and inspected, we will notify you whether the return has been approved.
Approved refunds will generally be issued to the original payment method.
Depending on your payment provider, it may take several business days for the refund to appear in your account.
If you need a different size or replacement item, contact us before returning your order. Exchanges are subject to product availability.
If you receive an incorrect, damaged, or defective item, contact us within 7 days of delivery and provide photographs of the item and packaging.
We will review the issue and provide the appropriate solution.
Unless an item is defective, damaged, or incorrectly supplied, the customer may be responsible for return shipping costs.
Contact: returns@[domain].com
